1. Introduction

Schlep Games Inc. is committed to providing a safe, fair, and responsible gaming environment.

We recognize that gaming can be associated with risk for some individuals and are committed to implementing measures designed to promote responsible gaming, support customers, and reduce the potential for gaming-related harm.

This policy outlines our Responsible Gaming framework and reflects our commitment to maintaining responsible gaming standards across all jurisdictions in which we operate.

Schlep Games Inc. verifies customer age during onboarding and prohibits access to individuals below the minimum age required by the applicable jurisdiction.

Where required by law, Schlep Games Inc. may provide beginner-only contests and related protections designed to promote fair competition.

2. Objectives

Our Responsible Gaming framework is designed to:

• Promote responsible gaming behavior
• Support informed customer decision-making
• Identify potentially at-risk customers
• Provide access to responsible gaming tools
• Maintain compliance with applicable regulatory requirements
• Protect vulnerable individuals

3. Responsible Gaming Tools

We provide customers with access to a range of responsible gaming tools, including:

• Deposit Limits
• Spend Limits
• Loss Limits
• Session Time Limits
• Reality Checks
• Cool-Off Periods
• Self-Exclusion

Customers may access and manage available tools through their account settings.

Requests to decrease limits take effect immediately. Any increase in limits may be subject to applicable cooling-off periods and regulatory requirements.

4. Customer Monitoring & Interaction

Schlep Games Inc. utilizes a risk-based monitoring framework to identify customers who may require additional support.

4.1 Monitoring Indicators

Indicators may include:

• Significant increases in deposits or wagering activity
• Loss-chasing behavior
• Extended gaming sessions
• Unusual changes in spending patterns
• Frequent failed payment attempts
• Signs of distress or vulnerability
• Repeated attempts to bypass account controls

4.2 Customer Interactions

Where risk indicators are identified, actions may include:

• Responsible Gaming messaging
• Educational communications
• Direct customer contact
• Requests for engagement
• Application of account controls
• Enhanced account monitoring

4.3 Escalation Measures

Where concerns persist, GullyCricket may:

• Apply deposit restrictions
• Apply wagering restrictions
• Restrict account functionality
• Suspend accounts
• Recommend or implement self-exclusion

All interventions will be proportionate and based upon the information available at the time.

5. Financial Risk Assessment

Schlep Games Inc. may review customer activity to identify potential indicators of financial risk.

Reviews may consider:

• Deposit patterns
• Wagering activity
• Loss levels
• Source of funds information where applicable
• Customer-provided information

Where concerns are identified, additional controls, limits, or account restrictions may be applied.

6. Vulnerable Customers

We recognize that certain customers may be more vulnerable to experiencing gaming-related harm.

Potential indicators may include:

• Disclosed financial hardship
• Mental health concerns
• Significant life events
• Observable signs of distress

Where appropriate, additional support measures may be implemented.

7. Marketing & Promotions

All marketing and promotional activities will:

• Be truthful and transparent
• Not target underage individuals
• Not exploit vulnerable persons
• Clearly disclose material terms and conditions
• Comply with applicable state and federal requirements

8. Employee Training

Relevant employees receive Responsible Gaming training covering:

• Responsible Gaming principles
• Customer risk indicators
• Interaction procedures
• Escalation processes
• Regulatory obligations

Training is completed:

• Upon hire
• Annually thereafter
• Following material regulatory changes

9. Record Keeping & Audit

Schlep Games Inc. maintains records relating to:

• Responsible Gaming interactions
• Risk assessments
• Account reviews
• Actions and interventions

Records are maintained in accordance with applicable regulatory and business requirements.

10. Continuous Improvement

Responsible Gaming controls are regularly reviewed to ensure they remain effective and aligned with industry best practices and regulatory expectations.

11. Customer Support Resources

Schlep Games Inc. is committed to supporting customers who may be experiencing gambling-related harm. Responsible Play information and support resources will be made available throughout the customer journey, including during registration, account management, deposit processes, and within the Responsible Play section of the platform.

Customers may access support through the following resources:

National Resources

• National Council on Problem Gambling (NCPG)
• National Problem Gambling Helpline:
  • Call or Text: 1-800-522-4700
  • Online Chat
• Gamblers Anonymous

State Specific

Where state-specific requirements apply, the relevant responsible gaming messaging and support resources will be displayed to customers located within that jurisdiction.

Customers may request permanent account closure at any time by contacting Customer Support: [email protected]

12. Regulatory Compliance

Schlep Games Inc. will maintain compliance with all applicable Responsible Gaming requirements in jurisdictions where it is licensed and operates.

Responsible Gaming policies and procedures will be reviewed periodically to ensure continued effectiveness and regulatory alignment.

Schlep Games Inc. prohibits the misuse of non-public information, restricts employee participation where appropriate, and maintains controls designed to detect and prevent the use of automated scripts or bots that could create an unfair advantage.